This is a working draft. Company details, jurisdiction and the complaints procedure must be completed by the operator before the shop takes live orders.
1. The seller
Company name, registered address, company registration number, VAT number, contact email and phone — to be filled in.
2. Placing an order
Orders are placed through the checkout on this website. The contract comes into existence when we confirm the order by email.
3. Prices and payment
Prices are shown in the currency you select and include VAT where applicable. Card payments are processed by Stripe; we never receive or store card details.
4. Delivery
See the Shipping & delivery page for methods, fees and estimated times.
5. Withdrawal
See the Returns & refunds page.
6. Research products
Products labelled “research peptide” are supplied strictly for in-vitro laboratory research. By ordering them the buyer confirms they will not be used for human or veterinary consumption.
7. Complaints
Contact details of the competent consumer protection authority and the online dispute resolution platform — to be filled in.